You can create an account and book an appointment from anywhere in Europe using just your name, email address, and phone number.

On a Computer (Web Browser):

1. Click the "Make an Appointment" button on Menocare.de. This will take you to Doctolib.

2. Scroll to the bottom of the page and choose your preferred language (e.g., English) by clicking the language selector.

3. Go back to the top of the page, type “Colette White” into the search bar, and press enter. You’ll then see my profile and can book an appointment.

On a Mobile or Tablet:

1. Tap the "Make an Appointment" button on Menocare.de. You’ll be redirected to the mobile version of Doctolib.

2. At the bottom of the screen, tap the icon on the far right (a person symbol with "Einloggen" under it).

3. You’ll be taken to a settings page ("Einstellungen").

4. Under "Land", make sure Germany is selected (look for the German flag).

5. Then, under "Sprache", select your preferred language (e.g., English).

6. Return to the home screen, search for “Colette White”, and you’ll find my booking page.

A video illustrating this process can be viewed here.

Once you have changed the language on the Doctolib site as described previously, search for ‘Colette White’ in the Doctolib search bar. This will bring you to my appointment page.

Select an appointment time that suits you.

Please be sure to select the appropriate type of appointment.

Please take note of the pricing, cancellation policy and all documents that must be completed before your appointment.

You will receive an email from Doctolib to confirm your appointment. It is important to do so.

You will then be sent a link for the online consultation which will take place via a secure platform provided by Doctolib.

You can upload the any relevant investigations, for example hormone analysis, to your Doctolib account ahead of our appointment. It is not necessary to have a hormone analysis done prior to your appointment. During our consultation I will advise you of any necessary investigations and this is unlikely to delay treatment. Your own doctor might agree to take blood tests however there are laboratories, where you can have blood taken, throughout Germany. If you need help locating one, please get in touch at colettewhitemenocare@gmail.com.

For your own comfort and reassurance, find a private, quiet space and click the link provided to attend your online consultation. We will spend around 45 minutes discussing your symptoms and concerns. At the end of our consultation a summary of your consultation will be uploaded to Doctolib for you to access and a prescription for any treatment will be sent to you via post.

Shortly after your appointment you will receive a comprehensive summary of everything that was discussed during your appointment including a detailed treatment plan.

You will also receive a detailed doctor’s letter that you can take to any other medical professionals you may consult, ensuring continuous safe treatment.

After the consultation you have two options to receive any necessary medication.

1. I can send you the prescription to your home address. All presecriptions issued in the EU should be redeemable in every EU country.

2. Alternatively you can order the medication from an online Apotheke which delivers medication throughout the EU. Once you have made the order, send the order number to me and I will forward the prescription to the pharmacy. They will then post the medication directly to your home address.

Routine review is recommended 6-8 weeks after starting medication and to review the results of any investigations. This review appointment will last around 20 minutes. Once treatment is established a review appointment is recommended annually, to assess symptom control and any changes to your risk profile. Should you wish to be reviewed outside this schedule, please get in touch at colettewhitemenocare@gmail.com